Our Mission at Partners in Care Ltd is to offer young people in crisis a family environment where they can settle, relax and bring some stability to their lives.

During their time with us they will receive understanding, encouragement and support from adults who care and who are trained to work in a professional and non-judgmental way. Our staff will work hard to lead the young people towards reaching their full potential and prepare them for the responsibilities of future citizenship.

We aim to offer each young person placed with us a safe, caring environment that will help bring some stability to his/her life. We believe that each young person is an individual and is entitled to respect, courtesy and full recognition of his/her rights. We operate a caring, nurturing regime with clearly defined expectations and boundaries that are responsive to the young person's immediate needs. We provide an environment where young people can be tolerated when feeling antisocial, yet treated in a consistent, firm and fair manner.

We believe that the welfare of the young people in our care is our number one priority.

Young People who come to stay with us are placed in an environment that offers them safety, security and care, where all members of the staff team working with them have the skills and abilities to help and support them with the range of difficult behaviours they present.

Each young person is recognized as unique, with specific needs and beliefs that requires individual assessment and planning.

Each young person has the right to be consulted about the decisions being made about his/her future and where possible his/her feelings taken into consideration.

Each young person is valued and shown respect and courtesy from our staff team who will give them every encouragement and support in reaching their full potential.

• To provide crisis intervention placements for up to 28 days and also for medium and longer term stays.
• To provide a safe, structured and nurturing care experience where a young person can be tolerated when feeling antisocial, yet treated in a consistent, firm and fair manner.
• To provide routines and procedures that will provide some structure and security for the young person but be flexible and unobtrusive in order to meet his/her needs.
• To create an atmosphere/environment which reflects that of a normal family life. In doing so, encouraging the young person to feel very much part of the 'family feel' by participating in the daily running of the house and by developing relevant, semi independent living skills.
• To provide a living situation where each young person works along side staff on their individual care programme which best meets their needs and incorporates the best possible emotional, physical and health care.
• To unobtrusively assess the young person during the first weeks of their stay at Partners in Care Ltd to ascertain their immediate needs and help to plan a more detailed and supportive Care Plan.
• To secure the most appropriate and relevant education provision available locally that is responsive to the specific needs of the young person and to his/her past experience of schooling.
• To create an atmosphere where a young person is praised and rewarded for positive behaviour and supported, encouraged and helped in times of trouble and negativity.
• To provide a high staff/young person ratio enabling a high degree of individual support and attention for each young person.
• To provide this service for 24 hours per day, 7 days per week and for 365 days of the year.

 Objectives

• To ensure the young person feels safe, secure and cared for.
• To bring some form of stability to the young person's life.
• To make the young person smile.
• To work closely with the young person in developing strategies that will help them work through some of their problems and assist them in coming to terms with their past.
• To create opportunities that bring the young person some success thus giving them some insight into a better future.
• To provide a service that will assist the young person to settle, stabilise their behaviour and allow them the time, opportunity and support to make appropriate decisions about his/her future.
• To assist the young person, in partnership with other agencies, to plan for their future with regard their ongoing learning or training, job opportunities and career prospects, social aspirations and the opportunity to make a transition back to:

  - the home area
  - their family/foster carers
  - semi/independent living accommodation